Torch Warranty

One year from original date of purchase (Original proof of purchase required). Warranty coverage ends when a products becomes unusable for reasons other than defects in workmanship or material.

We require you to include a note with the information listed below with your torch return.

Warranty Repair or Replacement will be complete and shipped back to you 5-7 Business Days after receiving Returned Item.

HOW TO ACTIVATE WARRANTY 

Should a problem arise with your Dabmatz Helios Torch unit(s) please send it (post prepaid) to the address below. Be sure to include:

  • Original dated receipt as Proof of Purchase
  • A note explaining the problem(s)
  • Your complete contact information including a phone number where you can be reached
  • Return the unit(s) to 
Dabmatz
420 Armoyan Way
New Smyrna Beach, FL 32168
Attn: Service Dept.
PLEASE NOTE:
EMPTY ALL ITEMS OF BUTANE GAS BEFORE RETURNING.  BE SURE TO INCLUDE A TRACKING # FOR YOUR RETURN.
WHAT IS NOT COVERED: Product failures due to misuse, abuse, or normal wear and tear are not covered by this warranty